Frequently asked questions - organisers:

You can use the system for free events. If your race includes an entry fee, please contact us.

Live tracking is generally very reliable. However, if a 'gap' occurs, it can be corrected with an igc file or manually - see below (Raceday) for details.

Yes, we would like to encourage you to do everything in the system and avoid printouts, separate lists, etc.

Yes, all features are accessible on a smartphone browser.

The login, the FAQ and the Android and iOS apps are provided in English and German. The backend is currently only available in English.

While we do our best to assist and help you, please understand that our resources are limited. We appreciate your patience and understanding.

Livetracking/Liveranking is free for free races (trainings/fun-events). For paid races, the system is currently not available. Attempts to deceive will result in race deletion and account blockage.

No, this is not allowed.

Please create an account using your email as an identifier. Follow the prompts to define parameters, categories, and turnpoints on a map. Finally share the entry link and / or use the button code to embed a registration button on your website.

Yes, you can set a password for the helpers. Remember it well. The helpers can use it to log in to https://hike-n-fly.ch/llsa/ and only have access to the Raceday module. Instead of an email address, helpers enter the event code.

We support 'score race,' 'race to goal,' and 'out and return,' as described in the Swiss Hang Gliding Association (SHV) Hike and Fly regulations. Briefly: In 'score race,' the order of turnpoints is freely chosen, and each reached turnpoint earns points. The winner is the one with the most points at the end. In 'race to goal,' the order of turnpoints is predetermined, and the winner is the first to reach the goal. If someone doesn't reach the goal, the remaining distance is considered. In 'out and return,' the goal is to go as far from the start as possible and return in time. The winner is the one who has gone the farthest (as the crow flies) and returns on time.

You can specify the radius and ground or air reach for turnpoints and assign individual scores for each (Score Race). However, we do not support any special rules, such as that certain turnpoints can be passed several times, etc.

Easily done on a map: Tap on the location, set name, radius, and details.

No, please don't. It's unnecessary and would lead to incorrect evaluation.

Use it to modify turnpoints. Note that the goal must always be last, i.e., at the bottom. If you are doing a 'race to goal,' the order is crucial. Arrange the order from top to bottom.

Yes, if the tasks of your categories are very similar or even the same, copying is much easier. The best thing to do is to define just one category and copy it at the end. You will find the copy function on the third tab in the Turnpoints module.

No, please set at least provisional turnpoints right from the start. If not, the athletes will see inconsistent results or even errors when trying out the app.

Send them a registration link. If you have a website, you can also place a registration button there. You can find the link and the code in the Inscription module. The button turns red and inactive when the registration deadline has expired or the maximum number has been reached.

Yes, this is possible in the Inscription module. You need to know the email address with which this person will register. Click on the Discount button and enter the email address and the desired discount (1-100%).

Yes.

Please use the corresponding button in the Inscription module.

Participants can use the unsubscribe link. You can also manage it in the Inscription module.

Yes, share the link after the task is final.

Encourage athletes to fully charge their smartphone and to bring a power bank. You can also recommend or even demand that the athletes make an igc recording on a second device to be on the safe side (e.g. their variometer).

Yes, absolutely. However, you should delete the test recordings in the Inscription module (red button 'Delete track data') before the race (e.g. 1 hour before the start) to prevent disturbances of the ranking.

Yes, find the code in the Inscription module.

Yes, it's best done by using the 'Digital Signature of the Regulations and Disclaimer' service (see below). It also provides you with an overview of who is actually present.

Yes, in the Raceday module athletes can sign digitally. This is possible on all touch-enabled devices (smartphone, tablet, laptop with a touchscreen).

Yes, in the Raceday module.

Yes, but avoid changing turnpoints already reached. Inform athletes about changes.

Use the Raceday module: Click on the name in the first section to locate the athlete. Click on 'contact' right next to it to call him/her.

Yes, use the link in the Raceday module. If you come from there, you are automatically logged in as an admin there and can add or delete turnpoints for individual athletes.

Yes, when logged in as admin, click on the athlete's name on the ranking page. You will find the upload buttons below.

We keep the ranking data (leaderboard with all times) and the signatures for 11 months after the finish. Until then, the ranking is available online. Track data and igc-files are deleted two weeks after the finish.

Yes, copy the key values of a race (parameters, categories, tasks, turnpoints) and then modify them. Please note, however, that the race will be irretrievably deleted after 11 months.